Shipping policy

📦 Shipping Policy – WoofnFloof

We know how exciting it is to get something new for your furry friend — that’s why we work hard to get your order to you as quickly as possible!

🚚 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details as soon as your order ships.

🌍 Shipping Times & Estimates

We proudly ship worldwide! Estimated delivery times:

  • Australia & NZ: 5–10 business days

  • USA & Canada: 5–10 business days

  • UK & Europe: 5–10 business days

  • Rest of World: 10–20 business days

Please note: These are estimates only. Delays can occasionally occur due to customs, weather, or carrier issues.

💰 Shipping Costs

We offer free standard shipping on all orders over $50.
For orders under $50, shipping is calculated at checkout based on your location.

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking link via email. You can also track your order anytime using our Order Tracker (link to your tracking page if applicable).

🐾 Lost or Delayed Packages

If your order hasn't arrived after the estimated timeframe, contact us at support@woofnfloof.com — we’ll investigate and make sure you’re taken care of.

❗ Incorrect Addresses

Please double-check your shipping details at checkout. WoofnFloof is not responsible for orders shipped to incorrectly entered addresses.